Age Verification FAQ
What is k-ID and why does Nexus Mods use it instead of handling age verification directly?
k-ID is a free-to-use age verification service that helps us provide age-appropriate experiences while staying compliant with regional laws. It ensures that content is restricted or allowed based on your age and location, in line with applicable legislation, without requiring us to store your personal data.
Age verification laws differ by country and change frequently. Rather than building and maintaining our own system, which would require ongoing legal and technical updates, we chose to partner with k-ID, a specialist in this field. This allows us to meet legal requirements in a secure and privacy-conscious way, while we focus on improving the Nexus Mods experience.
Does k-ID keep my selfie data?
In the case of on-device Automatic Age Check, your face information never leaves your device. For questions about k-ID’s processes, please contact k-ID.
What if the k-ID Automatic Age Check fails?
If the face scan fails, you’ll be asked to complete age verification by uploading a photo of your government-issued ID. This ensures your age can still be verified securely. In some cases, you may also be able to retry the automatic check, but repeated attempts may be limited.
If you fail multiple attempts and are unable to verify your age, please contact support@k-id.com.
When unlocking my account with Photo ID, do I need to take multiple photos for verification?
No, all required information must be visible and readable in a single photo.
What data does k-ID collect about me and how is it kept secure?
k-ID uses ID or facial scanning to confirm that you meet the minimum age requirement under the laws of your region. Your information is processed securely and is immediately deleted once your age has been verified. Only the result of the verification (i.e. that your age has been confirmed) is retained, so you don’t have to verify again.
k-ID only uses this information to verify your age, never for marketing, storage, or any other purpose.
You can read more in k-ID’s Privacy Policy, which is separate from our own Nexus Mods Privacy Policy.
k-ID has been independently audited and certified by the ESRB Privacy Certified Program and the UK Age Check Certification Scheme (ACCS) to ensure its processes meet strict privacy and data protection standards.
Why am I being asked to verify my age?
We may require age verification to comply with privacy laws and ensure users meet the minimum age requirement to access all content on Nexus Mods. This currently only applies to users located in the United Kingdom, with other regions (such as the EU) to follow when required by law.
If your account is 10 years or older, you will be exempt from this check.
What content is going to be subject to age verification?
All mods which contain “Adult Content”, as defined by our Adult Content Guidelines. We will also be restricting access to the Supporter Image Share and Collections which contain adult mods.
Why do you need my personal information, do you save it, and will I need to verify more than once?
We ask for limited personal information, such as a face scan or photo ID, to comply with privacy laws that require us to verify your age. This ensures you meet the legal age requirement to access adult content on Nexus Mods.
The method you’ll be asked to use depends on your country’s legal requirements.
Nexus Mods and k-ID do not store the personal data you submit. Your information is immediately deleted once your age has been verified. However, k-ID does keep a record of the verification result. This allows your verified status to be recognised across Nexus Mods and other services that use k-ID, so you don’t need to verify again.
You will most likely only need to verify once. You may be asked to verify again if:
- You move to a different country with different legal requirements
- You request that k-ID deletes your verification record
What is age verification and how does the k-ID process work?
Age verification is a legal requirement that ensures users meet the minimum age threshold to access certain online services. It helps platforms like Nexus Mods comply with global privacy laws, including the GDPR (EU), COPPA (US), and the Online Safety Act (UK).
k-ID provides a simple, secure way to meet these requirements without collecting unnecessary personal data. Based on your age and location, k-ID guides you through a verification process that matches the laws in your region. This may involve an automatic check, submitting a photo of your government-issued ID, or using a face scan. Once verified, your status is recognised across Nexus Mods and other services that use k-ID, so you don’t need to repeat the process.
Why is it important to provide your real age?
Providing your real age helps ensure that your experience on Nexus Mods is appropriate for your region and complies with local laws. Age verification also helps us protect users' privacy and maintain a safe environment on the platform.
How much does k-ID cost?
Nothing. Age verification with k-ID is completely free for users. Nexus Mods covers the cost of this service to make sure your experience stays secure, compliant, and free of hidden fees.
What is going on? Why are things changing?
We’re making changes to improve the safety and compliance of the Nexus Mods experience for all users. This means the next time you visit the site, you may be asked to provide your age. This will be used along with your general location to tailor your experience to comply with relevant laws.
What if I am an adult but entered my age incorrectly?
In most cases, you can submit an age appeal through k-ID to have your age manually updated. This involves providing proof of age, such as a government-issued ID, to confirm your details.
To start this process, please email support@k-id.com.
Why is my experience different from my friends in other countries or states?
This is because age verification laws vary depending on where you live. Different regions have different legal requirements, which means users in one country may need to verify their age when others do not.
I’ve been blocked from using content on Nexus Mods. Why?
Some content may be restricted if your age cannot be verified and you are based in a region where age checks are required. Currently, this applies only to users in the UK. If your account is 10 years old or more, you are automatically exempt from age verification.